Frequently Asked Questions

 

Answers to your questions – What we offer

Who owns Wooling Hill?
Wooling Hill Memorial Garden Estate is wholly Australian-owned. It is the first privately developed memorial garden in Victoria. Such private ownership is common interstate and overseas.

Will I or my family be asked to pay again after 25 years?
There is no 25-year time limit on placements at Wooling Hill Memorial Garden Estate.

Can I choose my own memorial?
Yes, you have individual choice at Wooling Hill and while our gardens have a variety of plants, trees, water and granite, you may choose to create a memorial that best suits the person you are remembering. Wooling Hill offers a natural place in the garden, as part of the garden design and not in a row on a concrete edge. One family planted a peach tree as their mother was passionate about her peach tree, another chose a granite rock, appropriate for their father who was a bit rough around the edges.
You may also choose a family site, reserving up to 8 sites on a particular memorial feature such as a tree, providing peace of mind for the future. One family designed their own garden with shrubs and rocks that will be a family memorial holding up to 12 placements.

Can I prepay?
Of course you can – Wooling Hill offers individuals and families the option of pre-paying their own memorial site. This can be done whether or not you have prepaid your funeral and allows people the flexibility of organising their own resting place. This is a recommended option as you are guaranteeing your future memorial at today’s prices.
A 10% deposit is required with a two year, monthly-instalment plan available if required. Fees and charges may apply if you choose to pay by instalments.

Can I transfer the site to someone else if my needs change?
Yes, as long as you advise us in writing.

If I have pre-purchased a site and I change my mind will my money be refunded to me?
Yes, less any costs already incurred by Wooling Hill Memorial Garden Estate along with an administration fee.

Could my memorial be relocated?
If ashes have been interred in the site, and you wish to relocate them we can arrange for relocation. Contact us about fees and charges.

What facilities at Wooling Hill are available to me?

  • The Atrium Chapel – Our non-denominational chapel is available for all Celebrations of Life including christenings and weddings.
  • The Gardens – All garden areas are available during our Open Hours.